FAQ

Frequently asked questions.

Everything you need to know about Vettsafe checks, evidence, plans and pricing. Ready to start? Request access. For anything else, email contact@vettsafe.com.

What does Vettsafe do?

Vettsafe is the UK's first and only software that automates due diligence checks on brokers, solicitors and borrower companies (LTD/SPV) in one place for bridging lenders. Enter the firm and contact details once, and Vettsafe pulls results from the key registers, surfaces red flags and produces a credit-file-ready PDF with source links and evidence screenshots.

Which registers and sources are checked?

Companies House (including filing history, officers, persons with significant control, Gazette notices and director disqualification screening), UK Sanctions List screening of the firm, named person and directors, the FCA Register, the SRA register and scam alerts, Law Society accreditations, trade bodies (NACFB/FIBA), the ICO register, email domain checks and a separate Property search by postcode with three checks you can pick: energy rating (EPC, England and Wales), Environment Agency flood zone and planning constraints such as conservation areas and listed buildings (England only). Each check type runs the registers relevant to it.

What evidence do I get with each check?

Each finding is backed by a screenshot captured from the source website at the time of the check — for example the Companies House overview page, the FCA firm profile, the ICO register results and each officer's own page. Screenshots appear in the report and in the downloadable PDF, alongside the original source links.

What happens if something looks wrong?

Findings such as a dissolved company, a director disqualification match, a missing FCA authorisation or a suspicious email domain are flagged in red at the top of the report and in the PDF, so they are impossible to miss. Everything else is clearly marked as clear, review or manual check.

How much does it cost?

A one-off £250 set-up fee applies to all plans. Starter is £229 per month (about 30–50 checks, then £2 per extra check). Team is £429 per month (about 100–150 checks, several users, £2 per extra check). Enterprise is custom, sized to your volumes. See the pricing page for full details, or email sales@vettsafe.com for a quote for your team.

How do I get an account?

Request access on the Request access page: choose your plan (Starter, Team or Enterprise), tell us about your organisation, and pay the set-up fee and first month by card. We then create your account after a short onboarding conversation — there is no public sign-up form.

How do I pay?

You pay the £250 set-up fee and your first month (£479 for Starter, £679 for Team) by card through a secure payment link, shown when you request access. Enterprise terms are agreed with our sales team at sales@vettsafe.com. Ongoing monthly payments are arranged when your account is set up.

Do you have anti-money laundering policies and procedures in place?

Yes. Vettsafe operates a written Anti-Money Laundering and Sanctions Policy, adopted by the directors on 11 November 2026 and reviewed at least every year. Before any account is opened we identify the organisation and the individual asking, run a Vettsafe check on the customer itself, and screen the organisation, its directors and its beneficial owners against the UK Sanctions List. Anything suspicious escalates to a Nominated Officer and, where warranted, is reported to the National Crime Agency, and records are kept for at least five years. The full policy and our written risk assessment are available on request — see the AML & Sanctions Policy page or email contact@vettsafe.com. One important limit: our checks support your own customer due diligence but do not replace it. Register data is not identity verification, and it does not evidence source of funds or source of wealth.

How do I get support or send an enquiry?

For support or any enquiry, email contact@vettsafe.com and we will come back to you.

Still have a question?

For support or enquiries, email us at contact@vettsafe.com.